FAQS

New update on banned products in cosmetics after 23rd August 2019. Click this link.

Question:

What is the difference between Full strength Fragrance Oils and Fragrance Oils?

Answer:

The full strength is uncut so with the candle making fragrances you would need say 10% by volume and the Full Strength only about 3% by volume, most customer use the candle making fragrances.

The reason customers use the F/S is because they are also using them for reed diffusers and some in cosmetics so saves them buying 2 different strengths, we do not give out any formulations.

All the SDS, IFRA, Allergens and the CLP etc. are available when you purchase our oils on our one drive and you get a link to this on your complete e-mail sent after ordering. Derek MD

Question:

Need to alter something about my new order.

Answer:

Please only reply to our outgoing e-mail about the process of that order as our staff in orders do not get the e-mails from our Contact us form.

Please note this must be within 30 minutes of ordering and they will be a charge for any add-on to that order.

 

Do you supply the SDS & CLP documentation?

Answer: Yes please check this link CLP & SDS.

 

How much will the SDS, IFRA Allergens & CLP cost for our blends that we make up from mixing your product.

Answer: Click this link for more information.

 

Are your oils Phthalate free.

Answer: Please read this statement about this very confusing issue about them. Our Phthalate Statement.

 

How quick is your delivery from ordering?

Answer: Please see this link. Delivery.